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Am I allowed to own more than one hosting account?
You may own more than one hosting account. All accounts will be listed in your Client Area...
Views: 147

Are you able to register foreign domain names (eg .us/.uk/.eu/.in/.mn )?
Please contact us to enquire for the availability and pricing of country-specific domain names...
Views: 321

Can I host a personal site under any of the business hosting plans?
You may utilise your hosting plan for private, commercial, non-profit or governmental sites....
Views: 128

Can I upgrade/downgrade my plan at any point of time? Will there be any fees incurred?
You may upgrade to a better plan with more allocated resources at any point of time....
Views: 307

Can you help me to install a software?
We can install any scripts listed in installatron with the default settings. However, we will...
Views: 133

Do you accept international orders and credit cards?
We do have overseas clients hosting their websites and emails with us. However, payment by...
Views: 276

Do you allow adult content, gambling operations, media/game/software download sites on your servers?
Adult content, gambling operations, media/game/software download sites are strictly prohibited...
Views: 294

Do you allow Telnet/SSH access?
We do not allow Telnet/SSH access for server security reasons.
Views: 137

Do you backup my data on a regular basis or I have to do it by myself?
We backup your precious data to an off-site server coupled with NAS on a weekly basis. On top...
Views: 143

Do you offer a money-back guarantee if I'm unsatisfied with your service?
We offer a 7-day money-back guarantee for all our hosting plans. The fee which is paid...
Views: 140

Do you provide spam filtering and antivirus for all email accounts?
Our servers are installed with Spam Assassin (email spam filter) and ClamAV (email virus...
Views: 108

Does your hosting plan come with a free domain name?
We provide 1 year of free domain registration/renewal/transferal (.com/.net/.org only) for...
Views: 133

How long does it take to activate my domain name?
Typically it takes between 24 to 72 hours for a newly registered domain to be fully resolved...
Views: 133

How long will it take to activate my account?
Your web hosting account will be activated within 24 hours upon receipt of payment. An...
Views: 130

What is DirectAdmin and what are the functions it provides?
DirectAdmin is a web-based control panel used to administer your hosting account online. It...
Views: 125

What types of databases do you support currently?
We support only MySQL databases running on Linux systems at this point of time. However, we...
Views: 126

Where are your servers located?
Our servers are housed in renowned data centres located strategically in different...
Views: 129

Which currency is your pricing in?
All our prices are valued in the form of Singapore dollars (SGD).
Views: 128

Why don't you offer unlimited bandwidth and/or disk space?
Firstly, there's always a limited to almost everything in this world and definitely more so for...
Views: 127