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Why Choose Us?


There are probably 100 reasons why AlphaElite LLP is a good fit for hosting your websites but we have condensed all the points into an easily digestible Top 8 list.

1. Strict Security Compliance

All data is strictly private and confidential and will always be regarded as being solely exclusive to the rightful owner. Our servers are well protected, both physically and digitally. Regular software updates and patching coupled with round-the-clock server intrusion monitoring greatly minimise the occurrence of any breaches in security.
Security compliance

2. Elite Technical Support

Our staff are extremely committed to excellence and place strong emphasis on quality support service. We strive to not only meet but exceed customers' expectations as much as possible by providing true human technical assistance beyond the call of duty. 365 days a year, 7 days a week, 24 hours a day, we are just a ticket or email away. As a rough guideline, all support queries will be responded to within 24 hours during business days and we shall endeavour to achieve similar rate of response on non-business days as well.
Elite technical support

3. Non-overloaded Servers

A low site to server ratio empowers our servers to perform at their optimum level even during peak usage. Any symptoms of induced stress on the server immediately rings the bell of the technician on duty who will work out a quick resolution with the customer of the problematic site in order to bring the load back to equilibrium.
Non-overloaded servers

4. Superior Global Connectivity

Riding on an award-winning cable network that is the largest and most diverse in Asia Pacific with direct connectivity to the US and Europe, our servers are seemingly positioned to be in close proximity to you and your visitors regardless of their place of origin. There is no room for even the slightest latency issue across the entire Asia by peering with international carriers such as PCCW, Singtel and StarHub.
Superior worldwide connectivity

5. Enterprise Grade Hardware

Powered by Intel Xeon Quad-Core 64-bit processor with 2 x 500GB HDDs in RAID 1 and 4GB of ram, data are delivered seamlessly by high-end Cisco routers and switches to the Internet via redundant connectivity. All servers and network equipment are wholly-owned and operated that grants us direct access to initiate swift replacement in times of failure.
Enterprise grade hardware

6. Our Guarantees

Harnessing the power of SMS communication, our server administrators will be instantaneously alerted by even the slightest downtime. This allows for rapid execution of appropriate remedies upon detection thereby bringing our customers' sites up most of the time. We offer a 7-day money back guarantee for our web hosting services. Customers are entitled to a refund within the first 7 days of their purchase if they are not completely satisfied.
Our guarantees

7. Financially Sound

In these tough economic times, it is always comforting to know that your hosting provider, who may well be holding your precious business in their hands, has adequate reserves to survive the financial maelstrom. We have been seeing healthy returns since inception and are projecting even higher profit margins despite the increasing operating costs.
Financially sound

8. Competitive Price Structure & Generous Offerings

Our hosting plans are specially devised to be among one of the most competitive in the market today in terms of pricing and allocated resources owing to months of intensive researching and surveying. Overselling is strictly against our policy and we never ever promise “unlimited/unmetered” disk space and data transfer thereby ensuring that all customers are free to utilise the resources they have paid for in full.
Competitive price structure with generous offerings

Did You Know?

We are the only web hosting company that sends hard-copy invoices to our customer.

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